This happens both with my cell phone and my land line. After wasting $12.99 for such a voucher and trying to contact them, the call is disconnected seconds after entering the code.

The only way to do so is purchase a one-time voucher for 10-digit code that must be entered on a phone's touch pad. We highly recommend that you print this e-mail and retain it for your records. I tried to contact their tech 'support' department. This e-mail confirms your registration of a Sony Creative Software product and provides instructions for completing the activation process. I only see an error message stating that the file format is not supported.

On the other, it starts up and looks great until I attempt to open an mp3, wav, or wma file. Sound Forge 11 only runs on one computer. Now there's another problem: the Sony MP3 Plug-in 2.0 which is installed with version 8 needs to be registered and doesn't seem to have a time-out like the app does. Version 8 works perfectly on both computers. I couldn't register 8 online, but fortunately after several prompts to do so, there was a 'don't ask me again' option which solved that problem.

I had Sound Forge 8 working on my Windows 7 64-bit system until my 2 computers crashed within 2 weeks of each other and I had to reinstall all my software from scratch. Now it's marketed by Magix which has a horrible rating for their (lack of) technical support. Overall Opinion: This was great software when it was marketed by Sonic Foundry and after Sony acquired Sonic Foundry several years ago.

Sonic foundry sound forge